I've been meaning to let you guys know for some time that your customer service is the best I've ever encountered in a car dealer. When I bring in the Mini GP, I get the feeling that the guys are genuinely happy to see the car, and want the car to be happy. This is a much more direct route than just trying to make me happy. When I feel like you guys actually like and care about my car, it makes it fun to visit the AutoHaus. You've removed a lot of the anxiety and fear usually associated with a visit to the car repair place. Thanks.
If you have the pleasure of dealing with the Auto Haus, a phrase you'll hear a lot is they intend to exceed your expectations. And they do.
I was pretty much overwhelmed trying to find just the right car on autotrader, etc. The more I looked and studied the process, the more overwhelmed I became. How do I do all this stuff...and have any expectation for success. Well, thats when I thought of Autohaus. I would drive out of my way to see the inventory that Autohaus always seemed to have....and when I finally stopped in, I was surprised to see that there were cars in my price range. I had an initial conversation with them explaining what I wanted to do. I asked if Autohaus could assist in the process.
The answer was emphatically "yes" and the rest is history. Armed with my preferences, they did the searching, phone calling, reference checking, quality assurance, value assessment etc....and got me the car I wanted. No they actually didnt.....they exceeded my expectations...just as they said they would.
PS: The day I picked up the car there was some uncertainty about the functioning of the convertible top. Two of Autohaus mechanics were out in the showroom immediately until the problem was solved. You dont get THAT at ANY dealership!!! Anywhere. Im so impressed. Ive had no need for service yet, Ive only owned the car for a month, but I do have high expectations. But probably not high enough!!!!
Thanks for everything.....Alan M - July 2011
Thank you all for the professional manner in which you conduct your business. I am extremely pleased in the service/preventive maintenance you provided. I will be back.
You guys are so easy to buy from it's amazing
I love the car and what you do
It's nice not to deal with the BS at dealers
Thanks for being the best and I look forward to the next purchase
Great job with the car, I couldn't be more pleased, you guys did an AMAZING JOB! Me and my family were all in consensus that your dealership is one in a million. The service was amazing, everyone always had a smile on there face and where constantly joking and making the car buying experience a fun one. The car was prepared just the way I wanted it. After seeing the type of cars your dealership carries and the condition of those cars I would buy again from you guys in a heart beat, and I would also recommend you guys to ALL of my family and friends ( I've already recommend you to a few of my friends ;) ).
I hope to again do business with your dealership, and again I only have nice things to say. This dealerships one in a million!
I am just writing about the wonderful experience I had purchasing my 2007 BMW 328xi from AutoHaus Motors. Peter and Frank were very personable and helpful. The car I purchased was in excellent condition and continues to run extremely well. All aspects of the purchase were made easy, including the assistance with financing. Thank you everyone at AutoHaus! I hope someday to be a return customer...maybe a Porsche next time. :)
Craig and your entire staff,
Just a note to let you all know how totally professional you all are. The service done on my Porsche that Frank performed I could not have been more impressed on how knowledgeable he is. Explained everything he did and heck tought me how the right way to check the oil.
As you know I have just traded in my Porsche for the Mustang Cobra SVT. Autohaus, it was such a pleasure dealing with you and I have to be honest you are the best. I have purchased many cars in my life and I have never ever felt more comfortable with the purchase. You got me on the right track in puchasing the specialty car insurance with Barrett Jackson which saved me over $150.00 right off the bat.
Thanks guys for all your help.
See you soon
I have purchased two vehicles from AutoHaus Motors, and have been delighted in both cases. It was a positive experience starting with test driving any vehicle I was interested in, very friendly & helpful sales professionals, down to price negotiation and final purchase. Their no pressure approach combined with fair pricing, is by itself very important to me and something you seldom get in other car dealerships.
They have one of the best used performance car selections in the area, and can also back up the products they sell with a highly skilled car-mechanic staff to support you once you own the vehicle.
I will be back at AutoHaus Motors for my next vehicle.